Shipping Methods and Costs
We offer nationwide shipping within Australia via Australia Express Post. We provide a flat rate shipping fee for all orders, regardless of the size or weight of the package. This ensures a consistent and affordable shipping option for our customers.
Processing Time
Once you place an order on our website, please allow 1-2 business days for our team to process and pack your items. We work diligently to fulfill orders promptly, ensuring they are prepared and ready for shipment.
Shipping Time
The shipping time may vary depending on your location within Australia. Australia Express Post provides estimated delivery times for different regions. Please note that these are estimates, and actual delivery times may differ due to unforeseen circumstances or events beyond our control. We recommend allowing an additional few day for remote areas or during peak seasons.
Shipment Tracking
For your convenience, we provide shipment tracking information for all orders. Once your order is dispatched, you will receive an email notification containing the tracking details. This allows you to monitor the progress of your package and estimate the expected delivery date.
Order Status and History
By registering an account on our website, you will have access to your order status and order history. This enables you to track the progress of your current orders and review your past purchases.
Shipping Restrictions
Please be aware that certain items may be subject to shipping restrictions or regulations imposed by the carrier or local authorities. If any item in your order falls under such restrictions, we will notify you promptly and work towards finding a suitable solution.
Address Accuracy
To ensure accurate and timely delivery, please provide a complete and correct shipping address during checkout. We will not be held responsible for delays or misdeliveries caused by inaccurate or incomplete address information provided by the customer.
International Shipping
At this time, we only offer shipping within Australia. We do not provide international shipping services. We apologize for any inconvenience this may cause and appreciate your understanding.