Eligibility

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Consumable items, such as laser device consumables, must be unopened and unused.

Return Process

If you wish to return an item, please contact our customer support team within 30 days of receiving your order. Our team will guide you through the return process and provide you with the necessary instructions.

Return Shipping

The customer is responsible for the return shipping costs unless the item is defective or damaged upon arrival. We recommend using a trackable shipping method to ensure the safe return of the item.

Refund or Exchange

Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria mentioned above. If the return is approved, you may choose to receive a refund or exchange the item for another product of equal value.